Shipping Policy
Order Processing Time
All orders are processed and prepared for shipment within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email. Once your order has been dispatched, you will receive a confirmation email with a live tracking number.
Estimated Delivery Timeframes
We offer international delivery to ensure your package reaches you safely:
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Standard International Shipping: 7 to 12 business days.
Please note: Estimated delivery times begin from the dispatch date, not the order date. Occasional customs clearance delays or local postal disruptions may extend shipping times slightly.
Order Tracking
Once your tracking number is active, you can monitor your package's complete journey via our website's Track Your Order page. Please allow 24 to 48 hours after receiving your shipping confirmation email for tracking updates to populate in the system.
Customs, Duties & Taxes
International shipments may occasionally be subject to import duties, local taxes, or customs fees applied by the destination country. These charges are the customer's responsibility and are not included in our item prices or shipping costs.
Address Accuracy & Lost Packages
Please double-check your shipping address during checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the buyer. If your order exceeds 12 business days without tracking updates, please contact our support team so we can assist you.
Contact Us
If you have any questions regarding your order status or shipment, feel free to reach out to us via our Contact Page or send us an email. Our support team is happy to help!